TriSec 16 keynote speaker announced!

TriSec 16 keynote speaker Cheewa James, a well-known speaker and corporate trainer, was born on the Klamath Indian Reservation in Oregon and is an enrolled member of the Modoc Tribe of Oklahoma. She is a notable author with numerous articles and books in print, including her latest book, MODOC: The Tribe That Wouldn’t Die, which is the story of her own tribe.

Join Falmouth in welcoming this phenomenal and inspirational speaker, who will help TriSec 16 attendees learn how to find emotional balance and develop skills that help to better manage themselves and their relationships. Combat stress, continue your personal growth and remain bold and creative.

Taming emotions with your co-workers

Highly emotional situations with co-workers sometimes present themselves in the workplace. Have you ever said something in the heat of the moment that you later realized you shouldn't have said? Earn a reputation as someone who is mature, reliable and professional by learning how to focus and remain calm in these tricky situations.

• Examine your own behavior. First, ask yourself if you are doing anything to provoke your co-worker. If a co-worker is upsetting you, avoid accidentally expressing your exasperation. Avoid shaking your head, rolling your eyes, sighing, groaning or using sarcastic tones.
  
  
• Control emotional encounters. When upset by a colleague, keep your body language and speaking tone neutral and non-threatening. Breathe deeply. Pause between sentences. Slowing down will help you maintain control. If the conversation gets too heated, walk away and try again when both of your tempers have cooled.
  
  
• Take the issue to your boss. Some conflicts are difficult and sometimes impossible to resolve on your own.
  
• Explore your options by writing down what is frustrating you. Once you see your situation in writing, you may realize that it’s not worth mentioning.
• Frame issues objectively. Don’t simply blame the other person. You might want to say something like, “Carol and I seem to be having a conflict that’s affecting our work and I’d like your help with resolving it.”
  
  
• Keep emotions out of e-mail. Ponder on your situation for a day or so. Have a colleague review your e-mail message before you send it, to make sure that there isn’t an angry tone or any questionable phrasing.

Join Falmouth Institute at TriSec 16 to get more professional tips like these!

Tips for professional employees

When working in a professional environment, employees need to understand that success often depends as much on projecting a professional image as on the quality of their work. There are three things that must be done to project a professional image:

1. Adjust to the organization’s culture. Observe the attire that is worn in the workplace and what workspaces look like.
   
   • Adapt to the communication style.
     
   • Dress to impress.
     
   • Establish a professional workspace.
     

2. Avoid mistakes that undermine professionalism. First impressions are important, but new employees will find that the key — or the road block — to success in the long term lies in their conduct on the job.
   
   • Don’t let personal distractions interfere with your work.
     
   • Don’t give inappropriate opinions.
     
   • Don’t overwhelm your coworkers.
     

3. Create career-boosting alliances. Any organization is a network of allies that provides opportunities to thrive and progress.
   
   • Join project teams.
     
   • Find something to praise.
     
   • Be a diplomat and welcome input.
     
   • Be helpful.
     

Join Falmouth Institute at TriSec 16 to get more professional tips like these!